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Job Title: Kitchen Customer Service Officer
Location: Lekki, Lagos
Job Description
Customer Outreach:
Monitor and Analyse Kitchen related complaints and ratings and give daily feedback (on a shift by shift
In charge of the recording, tracking and communicating meal replacements
Liaise with CS team lead to Initiate outbound calls or communication with customers to provide proactive support when orders are running late or there is an issue with the food
Thorough understanding of the meals to be able to onboard clients adequately on our dishes.
Relationship management: Work with the Tech team to understand our regular customers and their order profile
Monitor and Follow up on orders in the kitchen to ensure no order stays longer than 25minutes Max. Work with packaging and Baine marie to ensure there are no delays or confusions Daily reports on the dishes that took the longest time and why.
Suggest menu item alternatives to customers when items are sold out.
Make calls to customers fortnightly to gather feedback about the food taste and experience
Upselling and Cross-Selling:
Identify opportunities to upsell or cross-sell additional products, menu items, or promotions to customers.
Educate customers about new menu offerings, special deals, or loyalty programs to increase customer engagement and revenue.
Continuous Learning:
Stay updated with the latest menu offerings, technology updates, and industry trends to provide accurate information and support to customers.
Qualifications
Candidates should possess HND / B.Sc Degrees with relevant work experience.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: fccareers@getfoodcourt.com using the Job Title as the subject of the mail.
Job Title: Customer Service Associate
Locations: Abuja (FCT) and Lagos
Job Position
Online hotel booking company is looking for motivated and friendly Customer Service Associate to join their team as a Customer Service Associate.
Successful candidates will be responsible for supporting hotel owners/managers, and their customers in a professional manner, including assisting them in the use of our online booking and hotel management software.
Duties and Responsibilities
Assisting hotel owners/managers, and their customers with emergency problems or unexpected situations related to online booking.
Ensuring customer issues are resolved in a timely manner.
Developing and maintaining customer relationships with hotel owners/managers, and their customers.
Providing overall great customer experience.
Upselling of our different solutions to hotel owners/managers over the phone.
Requirements and qualifications
Minimum of a HND Diploma.
Minimum of 3 years of experience in customer service, sales or marketing, or receptionist.
Proficiency in MS Office, email, and social media apps.
Excellent verbal and written communication skills.
Ability to work well both in a team environment and independently.
Salary
N60,000 - N80,000 / month.
Application Closing Date
6th December, 2023.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: jobsTTG@tiptopgo.com using the Job Title as the subject of the mail.
Job Title: Customer Service Manager
Location: Lagos
Qualifications
Proven experience in a customer support or service management role.
Strong communication and leadership skills.
Ability to empathise with and understand customer needs and concerns.
Results-oriented with a focus on customer satisfaction and team performance.
Exceptional problem-solving and conflict-resolution skills.
Proactive, self-motivated, and able to work independently.
Proficiency in using CRM software and customer service tools
https://hris.peoplehum.com/ehire/jobs/63712f79-5d27-4afb-a410-0e3c753d3341/66118368-4f1d-49a9-a3f9-02f835be6173?source_name=PEOPLEHUM_EXTERNAL&source_type=Direct&locale=en-US&utm_source=Hotnigerianjobs
Title: Paid Internship Programme
Location: Ikeja, Lagos
Employment Type: Internship
Details
Join our team as learners, where you will have the opportunity to collaborate with various teams and work on real life projects that will contribute to the growth of our entity.
Your learnings will include:
Content creation
Research
Content Strategy
Supply Chain
Logistics
Administrative Task
Compensation and Benefits, etc.
Application Closing Date
22nd December, 2023.
https://paykobo.zohorecruit.com/forms/41eee0bf8f4419487beed12391e45fc64da00cb969254e0b3c7b002208c70dcd
Job Title: Front Desk / Call Center Manager
Location: Ibeju Lekki, Lagos
Overview
We are seeking an enthusiastic and experienced Front Desk/Call Center Manager to lead our customer service operations at our resort. The successful candidate will be responsible for overseeing front desk and call center activities, ensuring a seamless and delightful experience for our guests. The Front Desk/Call Center Manager will play a pivotal role in managing a team, optimizing processes, and implementing strategies to enhance overall guest satisfaction.
Qualifications
Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
5 years Proven experience in a managerial role within the hospitality industry.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Familiarity with hotel management software and reservation systems.
Understanding of resort operations and guest services.
Application Closing Date
10th December, 2023.
How to Apply
Interested and qualified candidates should send their Resume to: careers@lacampagnetropicana.com using the Job Title as the subject of the mail.
If you are a passionate and service-oriented professional with experience in Hotel/resort management, we invite you to apply for the Front Desk/Call Center Manager position and contribute to providing unforgettable experiences for our resort guests.
Job Title: Junior Account (Graduate Trainee)
Location: Festac, Lagos
Responsibilities
Assisting with financial and management accounts preparation for Sole Traders, Partnerships and Limited Companies
Posting and processing journal entries to ensure all business transactions are recorded
Updating accounts receivable and issue invoices
Assisting with managing client expectations and deadlines
Assisting with the preparation of personal and business tax returns
Carrying out bookkeeping activities including journal postings and ledger reconciliations
Processing client records accurately using Xero, QuickBooks and other accountancy software.
Preparation of VAT returns and management accounts
Assisting with general administrative duties including meeting and greeting clients, filing, answering the telephone and supporting the team to meet deadlines as required.
Requirements
BSc / BA in Accounting, Finance or relevant field
Must be Female
Must reside in or around Festac
0 - 2 Years of experience
Proven experience as a junior accountant
Excellent organizing abilities
Great attention to detail
Good with numbers and figures and an analytical acumen
Good understanding of accounting and financial reporting principles and practices
Excellent knowledge of MS Office and familiarity with relevant computer software (e.g. SAP)
Assist with all continuous improvement projects
Salary
N60,000 / month.
Application Closing Date
5th December, 2023.
Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using the job title as the subject of the mail.
Job Title: NYSC Architect
Location: Lagos
Employment Type: NYSC
Requirements
Grade: 1st class or minimum of 2nd class upper.
Must be able to use 3D Design and Interior and exterior visualisation.
Proficient with Revit Architect.
Application Closing Date
8th December, 2023.
How to Apply
Interested and qualified candidates should send their Applications and CV to: recruitment@consultantscollaborative.com using "NYSC ARCHITECT" as the subject of the email.
Job Title: Guest Service Agent
Location: Samonda, Ibadan - Oyo
The successful candidate will among others do the following:
The position manages guests’ reservations and attends to their enquiries and complaints promptly.
He is responsible for the checking in and out of guests.
He ensures guests’ privacy, and ensures guest complaints are promptly and adequately addressed.
He ensures that daily sales report is transmitted to the management.
Hhe ensures comprehensive preparation of hand over note as shift report to another colleague to follow-up
Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
Personnel Specifications
The applicant must possess a National Diploma in Social Sciences or Hotel and catering Management with minimum of 2 years cognate experience from reputable hotels or guest houses.
Must possess good interpersonal, communication and relational skills.
Must possess ability to handle and solve customer’s problem promptly.
Must be computer literate, a team player; flexible, not easily provoked, highly sensitive and security conscious, customer-centric and always hungry for and able to deliver timely results.
Application Closing Date
8th December, 2023.
How to Apply
Interested and qualified candidates should send their Applications attaching a typed CV and photocopies of their Credentials to the "General Secretary / CEO" via: vacancy@biblesociety-nigeria.org using the Job Title as the subject of the mail.
Note
Only shortlisted candidates will be invited for an interview.
Only male applicants will be considered.
Job Title: Experienced Hotel Front Desk Personnel
Location: Ojodu-Ikeja, Lagos
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Candidates should reside within Ojodu, Ikeja, Agege, Ogba axis.
Salary
N480,000 - N720,000 annually.
Application Closing Date
13th December, 2023.
How to Apply
Interested and qualified candidates should send their CV to: careers@hotelcapitol.com.ng using the Job Title as the subject of the email.
Job Title: NYSC Corp Member - Research & Training Officer
Location: Lagos
Key Responsibilities
Research Initiatives:
Conduct research on financial trends, industry developments, and regulatory changes relevant to corporate treasury.
Prepare comprehensive reports, white papers, and presentations based on research findings.
Analyze data and interpret trends to provide valuable insights to the association and its members.
Training Program Coordination:
Coordinate the development and delivery of training programs and workshops related to corporate treasury.
Collaborate with subject matter experts to design training content and materials.
Organize logistics for training sessions, including scheduling, venue arrangements, and participant registrations.
Qualifications and Skills
Bachelor's Degree in Finance, Economics, or a related field.
Strong research and analytical skills with the ability to interpret complex financial data.
Excellent written and verbal communication skills.
Proficiency in MS Office suite and research tools/software.
Ability to manage multiple projects simultaneously and meet deadlines.
Strong organizational skills and attention to detail.
Passion for continuous learning and staying updated with industry trends.
Application Closing Date
15th December, 2023.
Method of Application
Interested and qualified candidates should send their Cover Letter and Resume to: info@actn.org.ng using "Research & Training Officer Application - ACTN" as the subject of the email.
Title: Graduate Programme - Worldwide Health Nigeria
Location: Lagos
Qualifications
Bachelor's degree in Logistics/Supply Chain
We are excited to have the potential to offer a meaningful journey to help kick-start your career should you be selected for the programme.
The Learning Journey Offered
The 24-month journey kicks off with an induction that provides you with in-depth insight into the Worldwide Healthcare ways of work and how the various components / departments work together as a unit.
The learning journey provides you with exposure to various areas within the business, which will enable you to gain valuable experience should you wish to pursue your career in your chosen field.
The blended learning approach enables you to develop personal mastery, technical competence and business acumen
Placement at the end of the programme will depend on your overall performance, integration with the team and the availability of suitable positions.
https://www.linkedin.com/jobs/view/3771972122/?source=HotNigerianJobs
SoughtAfter Consultancy Ltd:
A Downstream Company in the Oil & Gas sector based in Abuja and Bauchi is looking to fill the following roles. Interested parties can apply by sending their CVs to Pearl.Umeh@yahoo.com using the job role as a Subject.
• LPG Retail Manager (Abuja) - Minimum of 7years experience in the LPG Space.
• Front desk officer (Abuja) - Hospitality experience is advantageous.
• Internal Auditor (Abuja) - 2-5years experience.
• Resident Control Officer (Warri and Bauchi).
• Head - Fraud, Investigation & Recoveries (Bauchi).
• Fraud, Investigation & Recoveries Officer (Bauchi).
• Revenue Assurance Auditor (Abuja)
• IT User Support Supervisor (Abuja)
• IT Application/User Support Officer (Bauchi)
Devien Consult is hiring!
JOB ROLE: FINANCE MANAGER
LOCATION: LAGOS
JOB TYPE: FULL-TIME
INDUSTRY: OIL AND GAS
Our Client is in need of an Finance Manager that will serve as a crucial link between our company and our valued clients. You will be responsible for building and maintaining strong relationships with clients, understanding their needs, and ensuring the delivery of exceptional products or services.
JOB RESPONSIBILITIES:
•Identify opportunities to expand existing client accounts through upselling and cross-selling.
•Collaborate with the sales team to pursue new business from existing clients.
•Conduct thorough needs assessments with clients to identify areas where our products or services can provide value.
Stay updated on industry trends and competitive offerings.
•Ensure timely and effective resolution of client issues or concerns.
Prepare regular reports on account status, sales forecasts, and client feedback.
•Manage contract renewals, negotiations, and amendments.
•Ensure compliance with contractual obligations and terms.
JOB REQUIREMENT:
•Bachelor's degree in business, marketing, or a related field (Master's degree is a plus).
• Must have oil and gas work experience
•Proven experience in account management, sales, or customer relationship management with minimum of 10 years experience
•Strong interpersonal and communication skills.
Excellent negotiation and problem-solving abilities.
•Ability to understand and articulate complex technical or business concepts.
•Results-oriented and a strong team player.
Proficiency in CRM software and Microsoft Office Suite.
If you are a motivated and client-focused professional who excels at building and nurturing client relationships, we invite you to apply for this Finance Manager position using this https://bit.ly/47GtMjE
Urgent Recruit - (Ability to resume immediately after interview is key)
Role: Senior Accountant
Location: Victoria Island, Sango Ota & Igbesa
Salary: 130k (Slightly negotiable for applicants with more experience and software usage capabilities)
Gender: Male & Female ( Must be married, need matured and responsible adult that can take up responsibilities)
Ethnicity/Tribe - Igbo, Akwa-Ibom state dialect speaking, Benue and Ondo
Religion: Christain/Muslim
Job Role:
1) Documenting financial transactions
2) Monitoring the efficiency of existing accounting procedures and ensuring they comply with the government regulations
3) Reviewing financial documents to resolve any discrepancies and irregularities
4) Reconciling already documented reports, statements and various transactions
5) Creating, reviewing and presenting budgets
6) Recommending financial actions by analyzing accounting options
7) Cooperating with auditors in preparing audit reports
8) Providing guidance on revenue enhancement, cost reduction and profit maximisation
9) Preparing and analysing financial statements like cash flow statement, balance sheet and profit and loss statement
Requirement:
* Bachelors degree in accounting or related degree.
* Applicant must have knowledge of the following accounting software Sage, SAP ERP, quickbooks accounting software, Peachtree, Excel, Odoo ERP system e.t.c
* Having an ICAN or ACA certification is an added advantage.
Qualified applicant can forward their CV to gloriaugo777@gmail.com
